FRWRD Privacy Policy

Last Updated: November 2025

Welcome to FRWRD by Dreamaginate (“FRWRD,” “we,” “our,” or “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit https://joinfrwrd.com or interact with our digital services, including websites, chat, SMS, and voice platforms (collectively, the “Services”). By using our Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information to improve our products, support your experience, and communicate effectively. The information we collect may include:

- Personal Information: Name, email address, phone number, business name, and any other details you voluntarily provide through forms or chats.

- Device & Usage Information: IP address, browser type, device identifiers, pages visited, and interaction data.

- Communication Data: Messages, emails, or calls exchanged with FRWRD, including through our AI chat or voice agents.

- Cookies & Tracking Technologies: We use cookies and analytics tools to understand how visitors use our site and improve performance.

2. How We Use Your Information

We use collected information to:

- Deliver, maintain, and improve our Services

- Respond to inquiries, support requests, and service needs

- Send relevant updates, offers, and product information

- Analyze usage trends to enhance user experience

- Comply with legal and regulatory obligations

We do not sell your personal information.

3. SMS Messaging & Privacy

By providing your mobile phone number, you consent to receive text messages from FRWRD related to your account, appointments, or promotional offers.

Message frequency varies. Message and data rates may apply. You may reply STOP at any time to opt-out or HELP for assistance.

We value your privacy.

FRWRD does not share, sell, rent, or disclose your mobile information with third parties or affiliates for marketing or promotional purposes.

Mobile information collected is used solely to deliver requested services, such as appointment reminders, updates, and support.

Your information may be shared only with trusted service providers who assist in delivering these messages and are bound by confidentiality obligations. Mobile information is not shared with any third parties for marketing or promotional purposes. Information sharing to subcontractors or service providers in support of messaging services is permitted.

For questions about our messaging or privacy practices, contact us at [email protected]

or visit https://joinfrwrd.com

.

4. Data Sharing & Third Parties

We may share your information only in the following cases:

- With service providers who perform functions on our behalf (hosting, analytics, communications)

- When required by law or to protect our rights, users, or systems

- In connection with a merger, acquisition, or business transfer (your information remains protected under this same policy)

- We never sell or rent personal or mobile data.

5. Data Retention

We retain your data only as long as necessary to fulfill the purposes described here, comply with legal obligations, or resolve disputes.

6. Your Rights and Choices

Depending on your location, you may have the right to:

- Access, correct, or delete your personal data

- Opt out of marketing communications

- Request data portability or restriction of processing

- To exercise these rights, contact us at [email protected]

.

7. Security

We use appropriate technical and organizational measures to protect your information from unauthorized access, alteration, or disclosure. However, no online system is entirely secure, and you share information at your own risk.

8. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience and analyze usage. You can disable cookies through your browser settings, but some features may not function properly.

9. Third-Party Links

Our website may contain links to external sites not operated by FRWRD. We are not responsible for their privacy practices and encourage you to review their policies.

10. Children’s Privacy

Our Services are not directed to children under 13. We do not knowingly collect personal information from children.

11. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a new “Last Updated” date. Significant updates will be communicated via email or on-site notice.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact:

FRWRD by Dreamaginate

Email: [email protected]

Website: https://joinfrwrd.com

Address: 8735 Dunwoody Place #5460, Atlanta, GA 30350